How are you performing? Ask your readers

How are you performing? Ask your readers Publishers’ Auxiliary/July 2008 When is the last time readers complained about the accuracy of a story? Or called to say they’re pleased with a story but irritated by a headline? Or found fault with how their ideas and...

Interviewing candidates: Never a stupid question

Interviewing candidates: Never a stupid question Publishers’ Auxiliary/May 2008 All editors and reporters likely remember interviewing for their first job. What were the toughest and most meaningful questions – the ones that afforded an opportunity to...

‘Paid’ letters raise many questions

‘Paid’ letters raise many questions Publishers’ Auxiliary/April 2008 A Minnesota newspaper publisher generated national headlines when he started charging 5 cents a word for letters to the editor that endorse a candidate. He was frustrated with the...