Recent Writing

Take inventory of your newsmakers

Here’s an action item for your next newsroom meeting: Ask reporters to identify the community newsmakers. Better yet, bring a stack of newspapers from the last couple of months and circle the newsmakers receiving attention in words and photos.

read more

Customer service is job one for newsrooms, too

Customer service is the byword as businesses navigate today’s challenging economy. At newspapers, that means paying attention to details in all aspects of the operation – everything from prompt service for advertisers to efficient turnaround on submitted news briefs to on-time newspaper delivery.

read more

Websites, social media integral to everyday coverage

The newspaper is just off the presses, and your photographer is dispatched to a fatal accident scene. The mayor gives an inspiring State of the City speech; your story in the next day’s edition captures the highlights, but time and space do not allow any attention to the details. Newspapers deliver blow-by-blow stories of election campaigns, but casual readers fail to grasp the continuum of coverage.

read more

Looking to invigorate your editorial page? Focus on letters

Newspapers frequently ask how they can promote a lively exchange of ideas in their communities.
There’s no silver bullet, but one premise is fundamental: Letters are the lifeblood of an editorial page. Take steps to ensure substantive letters, and you’re well on your way to making your editorial page a must-read. My apologies in advance to anyone who takes offense, but thank-you letters should be at the bottom of the pile – if they ever are published.

read more

 Who is Jim Pumarlo?

Community newspapers, at their best, are stewards of their communities. The news columns are a blend of stories that people like to read and stories they should read. The advertising columns promote and grow local commerce. And the editorial pages are a marketplace of ideas.

Jim Pumarlo understands that energized newspapers are at the foundation of energized communities. His message is straightforward: Community newspapers – whether delivering information in the print or on the Web – must focus on local news if they are to remain relevant to their readers and advertisers.

You’re welcome to reprint these columns with the appropriate tagline:

Jim Pumarlo writes, speaks and provides training on community newsroom success strategies. He is author of “Bad News and Good Judgment: A Guide to Reporting on Sensitive Issues in Small-Town Newspapers,” “Votes and Quotes: A Guide to Outstanding Election Coverage” and “Journalism Primer: A Guide to Community News Coverage.” He can be reached at www.pumarlo.com and welcomes comments and questions at jim@pumarlo.com.