by Jim Pumarlo | Sep 1, 2012 | Recent Writing
Take inventory of your newsmakers Publishers’ Auxiliary/September 2012 Here’s an action item for your next newsroom meeting: Ask reporters to identify the community newsmakers. Better yet, bring a stack of newspapers from the last couple of months and circle the...
by Jim Pumarlo | Sep 1, 2012 | Recent Writing
Customer service is job one for newsrooms, too The Inlander/September 2012 Customer service is the byword as businesses navigate today’s challenging economy. At newspapers, that means paying attention to details in all aspects of the operation – everything from...
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